Employers are facing an increasingly challenging operating environment, with:

• Workers more likely to consider lodging workers’ compensation claims, due to Work Choices reforms limiting access to unfair dismissal claims
• Occupational Health & Safety regulations requiring all managers to consult with their workers regarding aspects of OHS and organisational change
• New WorkCover changes introducing complexity through statistical case estimates, which demand a new approach to managing claims and the need for employers to take control
• Older workers viewing workers’ compensation as a means to addressing Superannuation short falls.